ING Direct auto insurance has built up a reputation of putting their customers first and as such sets an example for other car insurance providers.
Of course, we all know that there is no excuse for bad driving, but accidents are accidents; they were not meant to happen and are not always the result of carelessness or recklessness.
This fact is acknowledged by ING direct car insurance. They treat your accident as a first time accident, but don't think that means you'll be able to take advantage of the system and abuse your driving privileges.
One of the cornerstones of ING direct auto insurance is that they don't want their customers to be ashamed or afraid of filing claims.
As a result, they encourage responsible driving with their Responsible Driver Guarantee, which ensures your first accident (that was your fault) won't count against you in any way.
In fact, if you happen to have a second accident, they will consider that as your first (as if the first never even happened). That's pretty good, particularly if you happen to be quite unlucky. ;)
When it was introduced, the Responsible Driver Guarantee was free for existing ING Direct auto insurance customers who had a five year history of clean driving. New customers could add it to their policy for a small fee, until they build up their good driving record.
You may be wondering where in the world you can get an ING Direct car insurance quote these days. It's no wonder you're confused - so was I! The answer isn't cut and dried as it differs depending on your location.
If you're in Europe, you can still go to ING Direct to get a car insurance quote, but the ING Group has sold off their holdings in much of the rest of the world.
In Canada, ING was bought by Intact so the best option to get what is essentially an ING Direct car insurance quote is to use the online free quote form at Kanetix.
The advantage of using Kanetix is that not only will they give you a free quote from Intact, but you'll get quotes from other top Canadian car insurance companies at the same time so you'll easily be able to determine what the best option is for you.
In Australia, ING was purchased by ANZ Bank and the insurance portion is now called OnePath. In Malaysia, they are still using the ING Direct name, though it is now owned by the AIA Group.
This is definitely a case of trying to keep up with the changing times. Who knows how long this article will remain relevant. ;) Hopefully, everyone now has their ducks in a row after the big dust up and it will be all "business as usual" or perhaps even better than ever (fingers crossed!).
Most people hate spending money on auto insurance. But if you have to spend the money, you want to be sure you are getting the best deal possible.
You expect good customer service, prompt attention to claims, and help when you need it. Are you getting this from your automobile insurance provider?
Praise or punish your insurance company here. Your input will be a help to future insurance consumers who want honest opinions rather than the company line. Go ahead, rant or rave!