Geico Auto Insurance Claims

Geico Auto Insurance Claims

If you're lucky, you'll never have to deal with Geico auto insurance claims! 

However, if you're on this page reading this article, you're probably NOT lucky, are you?  ;)

Well, I'm sorry about that, but let's go ahead and talk about how the Geico claims process works.

If you've been in a collision or had some type of mishap requiring you to deal with Geico, you're first step after reporting the incident will usually be to deal with a "Liability Examiner."  That's what Geico calls their auto claims adjusters.

The policy in question will be reviewed to determine the amount and type of coverage is in effect.

After that, the examiner will then review the accident and damage details, probably taking statements from all parties involved before making a compensation offer.

Unfortunately, a lot of drivers who've had to deal with Geico report that their claims were denied, even when it has been clear that they were not the at-fault driver and a Geico customer was.  You can read some Geico customer reviews here.

You may have more success if you're the Geico customer and you're claiming against your own policy.  As a Geico customer, we'd love to have YOUR review based on your personal experience.  Add it here!

Back to the car accident compensation claim process...

Once Geico's Liability Examiner has been notified, you'll be told where to bring your vehicle for evaluation and given an estimate of when your claim might be settled.

If you were in a collision with another driver and there is a dispute over the fault/liability, the claims process can drag out in a frustrating way.   Be prepared to be patient.

Tips For A Successful Claim:

  • Take detailed notes at the time of the accident.  Be sure to get the details of all involved, including witnesses.
  • Take photos of the scene and vehicles so that you have documented evidence.
  • Keep records of every call you make, who you speak to, etc.
  • Keep records of any and all medical visits and bills resulting from injuries from the accident.
  • Don't allow yourself to bullied or intimidated into an early or unsatisfactory settlement. 
  • If all else fails, don't be afraid to contact an auto accident lawyer.

The Geico auto insurance claims process can be started online and monitored that way, too, at the Geico website.  This is a convenience that most car insurance companies are making available to their customers these days.  It's a plus for those of us with a busy lifestyle, as you have 24/7 access to your account details and progress.

I used to have a soft spot for Geico, and I do still love some of their adorable Geico Gecko commercials, but having had a bit more experience with them over the last few years, I'm not sure I'd like to be a Geico customer. 

Don't get me wrong.  I know all insurance companies have both good and bad reviews and there is always two sides to every story.  I never say never, but when you get a bad taste in your mouth, it's a bit hard to get rid of it.

On the other hand, I hope YOU have a good result with your own Geico auto insurance claims process if you find yourself having to file a car crash claim.  Don't forget to let us know how it turns out for you.

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