Assurance America Corporation Review
by Danielle Gusoski
(Mobile, AL, USA)
Customer Assurance America Corporation Review
I'd like to give you an Assurance America Corporation Review.
I have only been with Assurance America Corporation for 3 months now, and luckily, I have not been in a wreck yet.
I am a little disappointed with them already though. I am having financial difficulties and was not able to get my payment in on time so I just received a prerecorded call today.
It said my insurance has been dropped and after paying additional fees it can be reinstated when they receive the payment.
I guess I could expect that from any other insurance company but I believe one of the best ways to improve customer service is to make the customer feel you care and want to help them and not just want their money.
Even a live representative call from one of the Assurance America agents would have showed that, more than just the prerecording.
Thanks for telling us about your experience with Assurance America Insurance so far. I'm sorry to hear that you had such poor experience so far.
I'm guessing that most insurance companies react the same way if they don't receive payment. Some of the more established companies may have a bit more grace, particularly if you've been a client for a long time.
You are obviously new to the company, so that wouldn't work in your favor. Do your very best to build up a good history of timely payments and no claims so that your premium rates with Assurance America will come down.
I guess I'm assuming that you decided to stay with them. If not, let us know how it all played out and which insurance company you have now. Safe driving!
Angie from Auto Insurance Helper