ING Malaysia was the Malaysian branch of the world-renowned ING Group that was established and based in Amsterdam.
Just like its mother company, it provided a comprehensive variety of banking and insurance services that were loved and utilized by many Malaysian residents.
Not long ago, however, the Dutch company was forced to sell off a lot of their international sectors, including their Malaysian business interests. Although ING Malaysia is still a going concern, it is now owned and operated by AIA Group instead of the ING Group.
Confusing, I know, but there you have it! So far, AIG (American International Assurance) is still using the ING logo and name, but it's not quite clear if that will be indefinite in Malaysia, or if, like in Australia and the USA, they will eventually transfer over to a new name or use the AIA Group name itself.
What does this mean for you? At the moment, not a whole lot.
You can continue on with your current ING accounts as is, because the transition was very smooth and only time will tell if the service you've been accustomed to in the past will remain the same under the new regime.
One thing of interest that I noted, particularly since we focus on auto insurance here, is that ING Direct auto insurance is very challenging to find on their website, but it IS still available. :)
Here in Australia, ING auto insurance was bought out by ANZ Bank and the name changed to OnePath. So technically, those with ING Direct auto insurance can maintain their account, simply under a new name and leadership.
Although ING life insurance is the flagship insurance product available in Malaysia, along with a slew of other banking and investment services, ING auto insurance is available if you like in the right place. In fact, here's a link to the actual ING car insurance page.
Do yourself a favor. Combine all of your insurance needs together with ING to get the best rates on all of them. Just be sure that you get the right type of coverage for your vehicle and your other insurance needs based on the risk you are willing to take.
If you've got any experience as a ING car insurance customer, we'd love to hear from you. Share your insurance review here!