Geico Claims
by Elizabeth
(Florida, USA)
This is my experience with Geico Claims...
About five years ago my auto was insured by Geico Insurance which had been recommended to me by a friend. During the three years I was with them as a customer I found their rates fair and their service adequate.
Then I was in an accident that changed my opinion of Geico and probably of insurance companies in general.
I was turning into a parking lot from the highway when a female bicyclist who was riding a borrowed man's bicycle that was much too high and big for her couldn't stop when she saw my car entering the parking lot as she was riding along the sidewalk.
Because she couldn't get the bicycle to stop, she hit the rear bumper of my car as I was almost all the way into the parking lot. Consequently, she fell off and the bicycle dented the rear end of the fender of my car.
I had a friend in the car with me who witnessed the whole thing. I was not ticketed by the police and the police report faulted no one. She refused medical attention when I offered to take her to a clinic or the hospital.
Later I found out that she went to work and was never off a day from her job as a waitress in a restaurant where I checked with the manager. However, Geico claims department would not speak to me regarding the fact that she was out to "get the insurance company" and that she was at fault.
They paid her but wouldn't tell me how much. I was so angry that they allowed her to get away with the scam that I left Geico Insurance and went to Hartford through AARP.
Elizabeth,
Thanks for taking the time to tell us about your experience with Geico Insurance Florida. Isn't it strange that they were so quick to pay out on that claim without any substantiating evidence?
I'll never understand insurance companies! I hope they are as quick to pay when their customers have claims.
I can certainly understand your outrage and sense of injustice. Life's like that, but it's never easy to take.
I hope you have good results with Hartford AARP. I've read some good things about them. I hope you find that to be true for you personally.
Safe Driving!
