Allstate Customer Care offers you 24/7 access to your policies and allows you to pay bills online.
You can't necessarily get someone on the phone 24/7, but you can access your account online, which is better than many other insurers.
It's important to find a company with good customer service, because it can be a real pain when that is lacking.
Unfortunately, you don't always notice poor quality service until you need it the most and you are being dismissed or ignored.
Allstate customer service lets you view premiums, dates of effect, and payment history; change coverage, limits, and deductibles; manage claims; and find useful tools and hints.
Once you're an Allstate customer, you can register at the Allstate site, log into your account and handle payments and other policy details online.
In fact, you can sign up for the Allstate Easy plan. This will allow you to authorize automatic deductions from your credit card or checking account. That sounds great for people like me who forget to pay bills!
If you want to report a claim, just finish the report and Allstate customer care center will assign you a claim number. Then a claims representative will contact you to discuss the details of the situation.
All of these services will let you check your claim's development and always be up-to-date with the latest progress. The customer care center will have a number that you can call if you need to contact an agent.
What's more, you can also ask for another Auto ID card if you have lost your original one. I think this would be the best selling point for me.
Furthermore, you can add extra policy members or drivers. No need for your sixteen-year-old son or daughter to have to get his or her own insurance policy. It's much cheaper to have them on your policy than for them to get their own account.
Allstate makes relocating easy, also. If you are considering moving, simply call 1-800-ALLSTATE or your Allstate agent. In addition, Allstate customer service can deal with all of their different insurance products.
So, try planning ahead to get quicker coverage on your new house, apartment, condo, etc.
To help you with this, Allstate customer service even has calculators to help you figure out mortgage options. Finally, the Allstate customer care center offers a moving checklist, closing cost worksheet, people to contact reminder sheet, and a household inventory form or downloadable version.
There is also an online video for further assistance. As long as your internet is up and running, I would have to say that using Allstate customer service appears to make sense to me.
It seems to be the most convenient, contemporary, and quickest way to do business. If headaches can be minimized or even eliminated, why not go for it?
If you find that you are still confused, the Allstate customer care center has a reference guide to help you understand your insurance better. The Allstate Auto Insurance site will provide you with all the info. you need.
~ Article submitted by guest contributor.